Privacy Policy

Effective Date: 27 June 2025
Last Updated: 27 June 2025

At shop.lisatamati.com (“we”, “us”, “our”), we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or make a purchase from us. It also outlines your rights under New Zealand’s Privacy Act 2020.

1. What Information We Collect

a) Personal Information

We collect the following information when you place an order, sign up for our newsletter, or contact us:

• Name

• Billing and shipping address

• Email address

• Phone number (optional)

• Payment details (e.g., credit card or other payment types)

• Purchase history

b) Device & Usage Information

When you browse our website, we collect data about your interaction with the site:

• IP address

• Browser type

• Time zone

• Cookies and tracking pixels

• Pages visited and referring URLs

This is referred to as Device Information and is used for analytics, fraud detection, and site optimisation.

2. How We Collect Your Information

We collect information using:

• Cookies – Data files stored on your device. Learn more or opt out at: www.allaboutcookies.org

• Log files – Track actions on the site (e.g. IP address, browser type, referring/exit pages)

• Web beacons, tags, and pixels – Used to understand user interaction and performance

• Directly from you – When you make a purchase or submit forms

3. How We Use Your Information

We use your personal information to:

• Fulfill orders and deliver products

• Process payments

• Communicate with you about your orders

• Respond to customer support requests

• Send you promotional content (if you’ve opted in)

• Improve and optimise our website

• Detect and prevent fraud or unauthorised activity

4. Sharing Your Information

We may share your personal information with:

• Service providers – e.g. Shopify (our e-commerce platform), payment gateways, shipping companies

• Analytics providers – e.g. Google Analytics, for understanding site performance and customer behaviour

• Advertising networks – To deliver relevant ads (only if you’ve opted in)

We may also disclose your information when required by law or to protect our legal rights.

You can learn more about how our partners handle your data here:

• Shopify Privacy Policy

• Google Privacy Policy

• To opt out of Google Analytics: tools.google.com/dlpage/gaoptout

5. Behavioural Advertising

We may use your information to provide personalised ads via third-party services like:

• Facebook – Manage preferences

• Google Ads – Opt out

• Bing – Opt out

You can also use the DAA Opt-Out Tool for broader control.

6. Do Not Track

Our site does not currently respond to Do Not Track (DNT) signals from browsers.

7. Your Rights Under NZ Law

You have the right to:

• Access personal information we hold about you

• Request corrections to your information

• Withdraw consent for marketing

• Request deletion of your personal data (subject to record-keeping obligations)

To exercise any of these rights, please contact our Privacy Officer using the details below.

8. Data Retention

We retain your personal data only as long as needed to:

• Fulfill the purposes outlined in this policy

• Comply with legal and accounting requirements

If you wish us to delete your information, please contact us.

9. Minors

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. International Data Transfers

As we use service providers outside New Zealand (such as Shopify in Canada and the United States), your data may be stored or processed overseas. We ensure these providers meet the privacy requirements under the NZ Privacy Act 2020 or equivalent protections.

11. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised "Last Updated" date.

12. Contact Us

If you have any questions about this policy, your personal information, or wish to make a privacy complaint, contact:

Privacy Compliance Officer
Lisa Tamati
3a Rahui View
Oakura, 4314
Taranaki, New Zealand
Email: lisa@lisatamati.com